FAQs - Snooze Eatery

We’re here to help!

Search Our FAQs or Reach Out!

Search FAQs

Snooze highly values the comments and feedback of all our guests. Each and every comment is personally read by a member of Snooze’s Guest Relations team. If you have a question for us, please visit our Frequently Asked Questions, which provide answers to make of the inquiries that we receive from our Guests.

Restaurants
Reservations + Waitlist
MySnooze Bennyfits
Catering + Private Parties
Gift Cards
Menu, Nutrition + Allergens
Delivery
Franchise + Partners
Media + Influencer
Impact
Careers

We're Here To Help!
Select A Contact Topic:*
View Nutrition & Allergen Information Online

Looking for Nutritional Information, Allergens & Key Ingredients? Check out our Digital Menu for complete details.

Note pricing varies by restaurant; use the “Find Your Snooze Location” button to view prices for the Snooze near you.
What Was Your Visit Or Order Type?*
- Dine-In
- Takeout
- Curbside
- Delivery
- Catering
Verify An Employee Immediately
Please visit The Work Number for verification or call 800-367-5690 800-367-5690. The process is simple and automated, and most Snoozers are verified within 24 hours.

Need to follow up on a current request? Please email [email protected].
How Are You Looking To Partner?
Thank you for your interest in working with Snooze! If you’re interested in teaming up and your company is within food and beverage, retail, furniture, fixture & equipment, paper & disposables, cleaning chemicals, we invite you to register your company here. This is the best way to engage with us about your Purveyor Request. For any other partnership request, please fill out form below.
Thanks For Your Interest In Partnering With Us!
At Snooze, we are driven by a genuine desire to be part of something bigger, proudly making a positive impact in our communities. We are proud to support the communities we serve. At this time, Snooze is not seeking opportunities for national or local partnerships or sponsorships. In addition, we are not accepting product, in-kind or gift card requests.

Each of our restaurants chooses community partners individually, so your best bet will be to reach out to your nearest Snooze by phone. To find the Snooze nearest you, please visit our Restaurant Finder.
We're Happy To Talk With You!
Please call our Guest Relations Team at 1-888-400-8301; we will return your call within 24 hours. Our Guest Relations Team is available Monday – Sunday from 8AM-5PM MST. We appreciate your patience and strive to address your concerns as quickly as possible.

Want to speed up the process? Please select a specific Contact Reason from the drop-down box above and choose the option to request a response via phone.
Let Us Know How To Get In Touch!
First Name:*
Last Name:*
Email Address:*
Mobile Phone:*
Organization Name:*
Media Outlet:*
Does Your Inquiry Require A Response?*
- Yes
- No
How Do You Prefer We Contact You?*
- E-Mail
- Phone
Tell Us About Your Snooze Visit
Restaurant Visited:*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
Date Of Visit:*
Approximate Visit Time:*

: Hours

Minutes

AM/PM
Tell Us About Your Snooze Order
Restaurant Ordered From:*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
Date of Order:*
Approximate Order Time:*

: Hours

Minutes

AM/PM
What Was Your Order Type?*
- Takeout
- Curbside
- Delivery
- Catering
How Did You Place Your Order?*
- Snooze Website
- DoorDash Website
- Uber Eats Website
- Postmates Website
- In Restaurant
- Phone Call
How Did You Place Your Order?*
- Snooze Website
- In Restaurant
- Phone Call
Who Delivered Your Order?*
- DoorDash
- Uber Eats
- Postmates
- Unkown
Who Delivered Your Order?*
- DoorDash
- Uber Eats
- Postmates
- Unkown
Share Your Feedback With Us
What Is Your Feedback Related To?*
What Is Your Feedback Related To?*
What Is Your Feedback Related To?*
What Is Your Feedback Related To?*
What Is Your Feedback Related To?*
How Can We Help You With MySnooze Bennyfits?*
Need Help Joining Our Waitlist Or Making A Reservation?

Unfortunately, our restaurants do not take reservations, however Snooze offers you the ability to view all restaurant’s live wait times and join any waitlist remotely; on the day of your visit, join via our Website or the Snooze App! Once you’re confirmed on the waitlist, you’ll receive a confirmation text for joining the breakfast party! Please be sure to check-in at the host stand upon arrival to confirm your place in line.

EXPERT TIP: While Snooze restaurants do not offer reservations, guests can book Priority Seating by downloading our mobile app and participating in the MySnooze Bennyfits loyalty program. Our guests earn Jacks for every dollar spent and can redeem them for exclusive experiences from Priority Seating to Cocktail Parties!
Name Of Bonus Not Credited:*
Name Of The Reward/Offer:*
At Which Restaurant Were You Trying To Apply The Reward/Offer?*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
Which Restaurant Were You Ordering From?*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
Which Restaurant's Waitlist Does This Apply To?*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
Where Did You Join Or Try To Join The Waitlist?
What Device Type Did You Encounter This On?*
- Phone (iOS)
- Phone (Android)
- Tablet (iOS)
- Tablet (Android)
- Laptop/Desktop (iOS)
- Laptop/Desktop (Windows)
What Web Browser Were You Using?*
- Safari
- Firefox
- Chrome
- Edge
- Not Sure
What Device Type Did You Encounter This On?*
- Phone (iOS)
- Phone (Android)
- Tablet (iOS)
- Tablet (Android)
Date of Visit or Order:
Approximate Visit or Order Time:

: Hours

Minutes

AM/PM
Check Amount:

If Applicable – Approximate Is Ok If You Cannot Remember
Check Or Order Number:

If Applicable
Please Provide Detailed Feedback:*
Please Do Not Share Sensitive Information (Ex. Credit Card Numbers, Gift Card Numbers, Passwords etc…)
More About Your Experience & Device (Optional)
Did You Encounter A Problem On A Specific App Screen?
- Yes
- No
What Was The Screen Name?

Located In The Top Brown App Header Bar
Did You Encounter A Problem On A Specific Page?
- Yes
- No
What Was The Page URL?

Located In Top Bar Of Your Browser
Did You Receive An Error Message?
- Yes
- No
What Error Message Did You Receive?
Operating System Version:
Web Browser Version:
Mobile App Version:

Located At The Bottom Of The App’s More Screen
More About Your Catering Order (Optional)
Guests Served:
- 1-10
- 11-20
- 21-30
Ocassion:
- Personal
- Business
More About Your Visit Or Order (Optional)
Menu Items You Encountered Issues With:
Missing Order Or Menu Item(s):
Manager Name:

If Interacted With
Server Name:
A Few More Details To Get Your Jacks Credited!
Which Restaurant Did You Visit Or Order From?*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
Visit Or Order Date:*
Approximate Visit Or Order Time:

: Hours

Minutes

AM/PM
Where Did You Place Your Order?*
- In Restaurant
- Over The Phone
- Snooze Website
- Third Party Website (DoorDash, Ubert Eats etc…)
Do You Have The Check Or Online Order Number?*
- Yes
- No
What Was The Check Amount?*

Approximate Is Ok If You Cannot Remember
Enter Your Check Number Or Upload Your Receipt
Check Or Order Number:
Upload Your Receipt:
Accepted file types: jpg, jpeg, png, gif, pdf, Max. file size: 5 MB.
Share Any Other Pertinent Details:
Please Do Not Share Sensitive Information (Ex. Credit Card Numbers, Gift Card Numbers, Passwords etc…)
A Few More Details To Get Your Bonus Credited!
Please Complete The Following Details About The Visit Or Order That Should Have Satisfied The Bonus Earning Requirements.
Qualifying Visit Or Order Date:*
Which Restaurant Did You Visit Or Order From?*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
Check Amount:

Approximate Is Ok If You Cannot Remember
Check Or Online Order Number:
Share Your Inquiry With Us
What Is Your Inquiry Related To?*
What Is Your Inquiry Related To?*
Which Restaurant Did You Visit Or Order From When You Encountered This?*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
View Open Positions & Apply Online

We’re excited you are interested in joining us! You can view all of our open positions and apply online today.

Have more questions? Complete the form below and we’ll be in touch!
You Can Check Your Balance Online

Please visit our gift card balance checker to immediately retrieve your card’s balance.

Note: You must know your gift card’s PIN number to utilize the automated balance checker. This 4 digit PIN number can be found printed on the back of your card and may also be the first 4 digits of the “Reg Code”. If there is no PIN printed on your card, complete the form below so we can help!
Where Did You Apply For Employment At?*
Which Restaurant Did You Apply To Work At?*
Not Sure? Visit Our Restaurant Finder (Opens In New Window)
When Did You Apply?*
How Can We Help You?*
Please Do Not Share Sensitive Information (Ex. Credit Card Numbers, Gift Card Numbers, Passwords etc…)
* indicates a required field.
CAPTCHA

We’re here to help!

We're Here To Help!

View Nutrition & Allergen Information Online

Verify An Employee Immediately

How Are You Looking To Partner?

Thanks For Your Interest In Partnering With Us!

We're Happy To Talk With You!

Let Us Know How To Get In Touch!

Tell Us About Your Snooze Visit

Tell Us About Your Snooze Order

Share Your Feedback With Us

Need Help Joining Our Waitlist Or Making A Reservation?

More About Your Experience & Device (Optional)

More About Your Catering Order (Optional)

More About Your Visit Or Order (Optional)

A Few More Details To Get Your Jacks Credited!

Enter Your Check Number Or Upload Your Receipt

A Few More Details To Get Your Bonus Credited!

Share Your Inquiry With Us

View Open Positions & Apply Online

You Can Check Your Balance Online